Benefit Administrator Login

 

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Employee Contact Information

CLAIMS - MEDICAL
CLAIMS - DENTAL and VISION
CLAIMS - LIFE AND DISABILITY
CHANGE ADDRESS OR TELEPHONE NUMBER
COBRA
ENROLLING; CHANGING OR ADDING DEPENDENTS
FLEXIBLE SPENDING ACCOUNTS (FSA)
IBA GROUP INSURANCE TRUST
PLAN COVERAGE; CO-PAYS; DEDUCTIBLES
PRESCRIPTION DRUGS
PLAN ADMINISTRATOR
WEB SITE CONTACT

 

CLAIMS - MEDICAL

Anthem Customer Service
Phone: 1.800.295.4119

Medical Claim Mailing Address
Anthem Blue Cross and Blue Shield
Claims Department
P.O. Box 105187
Atlanta, GA 30348.5187 

CLAIMS - DENTAL and VISION

Dental Claim Questions
Toll free: 1.877.604.2142

Dental Claim Mailing Address
Anthem
Attn: Dental Claims                                                                                                                
PO Box 188  
Minneapolis, MN 55440.0188  
 
Vision Claim Questions
Toll free: 1.866.723.0515
 
Vision Claim Mailing Address
Anthem Blue View Vision
Attn.: OON Claims
PO Box 8504
Mason, OH 45040.7111

CLAIMS - LIFE and DISABILITY

Life and Disability Claim Questions
Phone: 1.800.245.1522
 

Life and Disability Claim Mailing Address

Principal Financial Group
Group Life and Disability Claims Dept.

711 High St.
Des Moines, IA 50392

CHANGE ADDRESS OR TELEPHONE NUMBER

Contact the Benefit Administrator at your Company.

COBRA

COBRA Questions
Phone: 1.800.558.6206
 
Mail Premiums To:
Businessolver, Inc.
COBRA Premium Billing
P. O. Box 1517
Des Moines, IA  50305
 
ENROLLING; CHANGING OR ADDING DEPENDENTS

Contact the Benefit Administrator at your Company.

FLEXIBLE SPENDING ACCOUNTS (FSA)

Flexible Spending Account Questions
Conexis  
Amber Abadie    
aabadie@conexis.com    
Phone: 1.877.277.9673 ext. 7831      
Fax: 1.214.492.8782

Flex Reimbursement Forms

Flexible Spending Account Mailing Address
Conexis      
6191 N. State Hwy. 161, Suite 400  
Irving, TX 75038 

PLAN COVERAGE; CO-PAYS; DEDUCTIBLES

Please refer to your Summary Plan Description. If you have further questions, contact Anthem Customer Service: 1.800-295-4119

PRESCRIPTION DRUGS

For prescription drug information or to order refills, log in the the Anthem web site and click on the "Prescription Benefits" button in the right column.

Express Scripts 

Toll-free: 1.800.662.0210 RX Provider Services or 1.866.216.4207 Home Delivery Pharmacy

Home Delivery Pharmacy Mailing Address

Express Scripts
PO Box 66584
St. Louis, MO 63166.6584

WELLNESS PROGRAM

Strategic Health Services Customer Service:
Gail LaFreniere, Customer Support
glafreniere@strategichealthservices.com
Toll-free: 1.800.550.2427 ext. 314
 
Brad Bahr, Account Manager
bbahr@strategichealthservices.com
Phone: 1.615.567.5319

ANTHEM ON-LINE TECHNICAL SUPPORT

Toll-free: 1.866.755.2680

IBA GROUP INSURANCE TRUST CONTACTS

Mailing Address
IBA Group Insurance Trust 
6925 Parkdale Place
Indianapolis, IN  46254
 
IBA Group Insurance Trust Consultants
Capstone Benefits Group 
8910 Purdue Rd, Suite 301
Indianapolis, IN  46268
Phone: 1.317-328-7880
Fax: 1.317-222-3003

PLAN ADMINISTRATOR

Mailing Address
Capstone Benefits Group
8910 Purdue Rd, Suite 301
Indianapolis, IN  46268      
Toll free: 1.800-558-6206

WEB SITE CONTACT

We welcome any questions or suggestions you have about this web site. Please send your comments to: administrator@ibatrust.org