Employee Contact Information
CLAIMS - MEDICAL
CLAIMS - DENTAL and VISION
CLAIMS - LIFE AND DISABILITY
CHANGE ADDRESS OR TELEPHONE NUMBER
COBRA
ENROLLING; CHANGING OR ADDING DEPENDENTS
FLEXIBLE SPENDING ACCOUNTS (FSA)
IBA GROUP INSURANCE TRUST
PLAN COVERAGE; CO-PAYS; DEDUCTIBLES
PRESCRIPTION DRUGS
PLAN ADMINISTRATOR
WEB SITE CONTACT
CLAIMS - MEDICAL
Phone: 800-295-4119
Medical Claims Mailing Address
Anthem Blue Cross and Blue Shield
Claims Department
P.O. Box 37010
Louisville, KY 40233-7010
CLAIMS - DENTAL and VISION
Phone: 800-247-4695
Dental Claims Mailing Address
Principal Financial Group
PO Box 10357
Des Moines, IA 50306-0357
CLAIMS - LIFE and DISABILITY
Claim Questions
Phone: 800-245-1522
Fax: 866-318-0955
Jennifer Milsap - Short Term Disability Claims Examiner
Phone: 800-331-3287, ext. 72159
Email: milsap.jennifer@principal.com
Diana Norman - Long Term Disability Claims Examiner
Phone: 800-245-1522, ext. 89303
Email: norman.diana@principal.com
Shannon Miller – Life Claims Examiner
Phone: 800-245-1522, ext. 56366
Email:miller.shannon@principal.com
Life and Disability Claims Mailing Address
Principal Financial Group
Group Life and Disability Claims Dept.
711 High St.
Des Moines, IA 50392
CHANGE ADDRESS OR TELEPHONE NUMBER
Contact the Benefit Administrator at your Company
COBRA
COBRA Questions
Phone: 877-547-6257
or, the contact the Benefit Administrator at your Company
Mail Premiums To:
Businessolver, Inc.
COBRA Premium Billing
P. O. Box 1517
Des Moines, IA 50305
ENROLLING; CHANGING OR ADDING DEPENDENTS
Contact the Benefit Administrator at your Company
FLEXIBLE SPENDING ACCOUNTS (FSA)
For plans administered by your Company or an Administrator other than Principal
Contact the Benefit Administrator at your company
For Plans Administered by Principal
REMEMBER: Principal will continue to administer the FSA (Flex) plan until the end of the year (12/31/11) even though the medical insurance has switched to Anthem.
Claims in process or paid claims
Phone: 888-308-5270
Submit Claims
Fax: 719-548-4003
Flexible Spending Accounts Mailing Address
Principal Financial Group
PO Box 39710
Colorado Springs, CO 80949-3910
IBA GROUP INSURANCE TRUST CONTACTS
Mailing Address
IBA Group Insurance Trust
6925 Parkdale Place
Indianapolis, IN 46254
IBA Group Insurance Trust Consultants
Capstone Benefits Group
8910 Purdue Rd
Indianapolis, IN 46268
Phone: 317-328-7880
Fax: 317-222-3003
PLAN COVERAGE; CO-PAYS; DEDUCTIBLES
Please refer to your Summary Plan Description
If you have further questions, contact
Anthem Customer Service: 800-295-4119
or the Benefit Administrator at your Company
PRESCRIPTION DRUGS
For prescription drug information or to order refills, log in the the Anthem web site and click on the "View Pharmacy" link.
PLAN ADMINISTRATOR
Mailing Address
Capstone Benefits Group
8910 Purdue Rd, Suite 240
Indianapolis, IN 46268
Toll free: 800-558-6206
WEB SITE CONTACT
We welcome any questions or suggestions you have about this web site. Please send your comments to: administrator@ibabenefits.org
